Key Account Manager (Delivery) – SciPro (Life Sciences) | New York City, NY

Location: New York, NY – Financial District
Brand: SciPro
Market: Life Sciences
Salary: $80,000–$120,000 base + uncapped commission, with additional bonus, team override and equity opportunities subject to applicable terms
Experience: Experienced agency recruitment professional with 360° recruitment experience; account management and delivery leadership experience preferred

Take Your Recruitment Career Further

Are you an experienced recruiter who thrives on delivering for major clients, building lasting relationships and turning great recruitment delivery into long-term commercial growth?

At SciPro, we're looking for a Key Account Manager (Delivery) to join our Life Sciences business in New York City. This is an opportunity to take ownership of valuable client relationships, work across established hiring demand and help expand partnerships with some of the businesses shaping the future of life sciences.

Rather than starting from scratch, you'll have the opportunity to leverage an established client base, existing relationships and a wider network of Life Sciences expertise. Your focus will be on delivering exceptional recruitment outcomes, building trust with key stakeholders and identifying opportunities to grow accounts through repeat, exclusive and retained business.

You'll be joining a specialist brand with international reach, a collaborative culture and the backing of a wider employee-owned talent solutions business.

If you're ready for more responsibility, greater commercial ownership and the opportunity to help shape a growing team, this could be your next move.

The Opportunity

This is a delivery-led account management role built around the belief that exceptional recruitment delivery creates stronger client relationships and greater commercial opportunity.

You'll take ownership of key client relationships, manage recruitment delivery across active vacancies and work closely with stakeholders to understand their hiring priorities. By consistently delivering high-quality candidates and a consultative service, you'll help strengthen existing partnerships and open up opportunities for deeper collaboration.

SciPro operates in the Life Sciences market, connecting specialist talent with organisations across a complex and evolving sector. You'll have the opportunity to draw on established client relationships, permanent hiring opportunities and the expertise of colleagues across the wider business.

The role combines hands-on recruitment with strategic account development. You'll be expected to understand where your clients need support today, anticipate where their requirements may develop and identify ways SciPro can add value beyond individual placements.

For the right person, there is also a route towards broader leadership responsibility, including the opportunity to build and develop a team as the business grows.

Why SciPro?

• Established relationships: Build on an existing client base and established connections rather than relying solely on cold business development.

• Meaningful delivery opportunities: Work across live recruitment demand and help clients secure specialist Life Sciences talent.

• A focus on account growth: Develop relationships into repeat, exclusive and retained partnerships through excellent service and consistent delivery.

• Specialist market expertise: Work alongside people who understand the Life Sciences sector and the talent challenges facing its businesses.

• International reach: Benefit from collaboration across the US, UK and Europe, opening up opportunities to support clients across markets.

• Commercial rewards: Access a competitive base salary, uncapped commission and additional incentive opportunities.

• Leadership potential: Help shape the future of the desk, with scope to develop a team as the opportunity evolves.

• A supportive culture: Join a friendly, ambitious environment that values collaboration, development and strong performance.

The Life Sciences Market

Life Sciences is a specialist recruitment market where understanding the client, the talent landscape and the demands of individual hiring projects can make a meaningful difference.

At SciPro, you'll work with organisations that rely on specialist expertise to develop their teams, progress their objectives and navigate changing business needs.

You'll build relationships with hiring stakeholders, develop an understanding of their recruitment challenges and use your knowledge of the talent market to deliver solutions that go beyond filling a vacancy.

The opportunity is to become a trusted recruitment partner: someone clients turn to for insight, reliable delivery and a clear understanding of the people they need to hire.

You'll also have the support of Life Sciences subject-matter experts and colleagues across the wider SciPro network, helping you deepen client relationships and identify opportunities to expand the services we provide.

Why Join Our New York Team?

This role is designed for someone who wants to make an immediate impact while building something sustainable.

You'll have the opportunity to work with established client relationships and existing recruitment demand, giving you a platform from which to demonstrate your delivery expertise and commercial value.

Your success will come from combining strong recruitment fundamentals with thoughtful account management: understanding client priorities, delivering the right talent, communicating consistently and identifying where the relationship can grow.

You'll have the autonomy to take ownership of your accounts while working collaboratively with colleagues across SciPro. As relationships deepen and opportunities develop, you'll be able to contribute to the wider growth of the business.

For someone with the ambition to progress into leadership, the potential to build a team provides an additional dimension to the role. You'll be able to demonstrate not only your individual performance, but also your ability to contribute to a high-performing recruitment environment.

Why LHi Group?

SciPro is part of LHi Group, a global, employee-owned specialist talent solutions business operating across international markets.

Our brands combine specialist market knowledge with a collaborative approach to recruitment, helping organisations access the talent they need while creating opportunities for our people to develop their careers.

Employee ownership is an important part of our wider proposition, creating the potential for eligible employees to participate in the success of the business through applicable stakeholder or equity arrangements.

Our approach is built around our customers, our brands, and people and leadership development. We want our people to feel supported, take ownership of their work and have the opportunity to progress as the business grows.

You'll benefit from the scale and reach of an international group while working within a specialist brand where relationships, expertise and delivery matter.

Salary, Commission and Benefits

We offer a competitive package designed to reward commercial performance and support long-term career development.

• Base salary: $80,000–$120,000, depending on experience and suitability for the role.

• Uncapped commission: Performance-related earning potential under the applicable commission plan.

• Additional bonuses: Opportunities to earn further rewards through applicable performance incentives.

• Team override: Potential additional earnings linked to team performance and the relevant plan.

• Equity opportunities: Potential eligibility for stakeholder or equity arrangements, subject to applicable terms and criteria.

• 401(k): Retirement savings support.

• Healthcare: Contributions towards private healthcare.

• Learning and development: Structured training, practical coaching and ongoing development programmes.

• Employee support: Access to an Employee Assistance Programme.

• Work-life flexibility: Flexible working arrangements aligned with role requirements and internal policies.

• Collaborative office culture: A friendly working environment with opportunities to learn from colleagues and share expertise.

Performance, Recognition and Long-Term Rewards

We believe strong performance and long-term commitment should be recognised. Depending on the applicable plans and eligibility criteria, additional opportunities may include:

• Consistency bonuses and quarterly lunch clubs.

• Half-year and global performance incentives.

• Additional annual leave milestones, including an extra week after three years.

• The LHi Passport after five years, offering an expensed week at another office.

• A Rolex or a month-long sabbatical after ten years.

Specific benefits, commission arrangements, bonuses, team overrides and equity opportunities are subject to current company policies, plan rules and eligibility requirements.

What You'll Be Doing

Key Account Management

• Take ownership of established client relationships, developing strong partnerships with key decision-makers and hiring stakeholders.

• Build a detailed understanding of clients' businesses, recruitment priorities and longer-term talent requirements.

• Maintain regular communication, setting clear expectations and ensuring a consistent, high-quality client experience.

• Establish yourself as a trusted recruitment partner by combining responsiveness, market insight and dependable delivery.

• Identify opportunities to expand existing relationships across additional teams, functions and hiring requirements.

Recruitment Delivery

• Manage recruitment assignments from initial briefing through to offer and placement.

• Source, engage and assess candidates against client requirements, maintaining a strong pipeline of relevant talent.

• Coordinate interviews, manage feedback and maintain momentum throughout the recruitment process.

• Provide clear candidate and market insight to help clients make informed hiring decisions.

• Maintain high standards of candidate care, communication and recruitment process management.

• Work with colleagues and Life Sciences subject-matter experts to strengthen delivery and access relevant talent networks.

Account Development and Commercial Growth

• Identify opportunities to grow revenue within existing SciPro client relationships.

• Turn successful delivery into repeat business and develop opportunities for exclusive and retained recruitment assignments.

• Understand clients' future hiring plans and identify where SciPro can provide broader support.

• Work collaboratively with colleagues across the wider business to leverage established relationships and international reach.

• Develop account plans that balance immediate recruitment delivery with sustainable, long-term growth.

• Contribute to commercial performance through repeat business, stronger client partnerships and consistently high delivery standards.

Leadership and Progression

• Take ownership of your desk, setting clear objectives and maintaining a high level of personal accountability.

• Share knowledge and collaborate with colleagues to strengthen the wider team's performance.

• Help identify opportunities to improve delivery, client service and account management processes.

• Demonstrate the behaviours and commercial judgement needed for future leadership responsibility.

• Contribute to the development of a team around your accounts as the business grows, subject to performance and business requirements.

Who We're Looking For

We're keen to speak with experienced recruitment professionals who understand the value of strong client relationships and want to take greater ownership of account delivery and growth.

You'll ideally have experience managing recruitment assignments end to end, working with established clients and building relationships that generate repeat business.

You'll bring:

• 360° agency recruitment experience, including client development and candidate delivery.

• Strong account management and relationship-building skills.

• The ability to manage multiple live vacancies and deliver consistently against client expectations.

• Commercial awareness and an understanding of how excellent delivery creates opportunities for repeat, exclusive and retained business.

• Confidence engaging with hiring stakeholders, understanding their needs and advising on recruitment solutions.

• A proactive, organised approach and the ability to take ownership of your accounts.

• A collaborative mindset, with the ambition to contribute to the success of the wider team.

• An interest in developing your leadership capability and potentially building a team as the opportunity evolves.

Experience in Life Sciences recruitment would be valuable, particularly if you've built relationships with specialist clients and understand the demands of the sector. However, the key priority is your recruitment capability, commercial approach and ability to deliver a high-quality service.

If you're an experienced agency recruiter who enjoys account management, takes pride in delivery and wants to build lasting client partnerships, we'd like to hear from you.

Training and Progression

You'll receive support from an experienced management team, alongside structured learning and development designed to help you build your expertise and progress your career.

Our approach combines practical, in-office coaching with an interactive recruitment playbook, six-month development programmes at every level, Lunch & Learns and Future You sessions focused on long-term career growth.

You'll have the opportunity to deepen your Life Sciences market knowledge, strengthen your account management skills and develop the commercial capabilities needed to grow strategic client relationships.

For the right person, there is also potential to move into broader leadership responsibility and build a team around the desk as the business develops. Progression will depend on performance, business needs and the opportunities available.

Frequently Asked Questions

Do I need Life Sciences recruitment experience?

Life Sciences experience would be valuable, but we're primarily looking for strong agency recruitment fundamentals, 360° experience and the ability to develop client relationships. Market-specific knowledge can be developed with support from the team.

Will I be starting with a blank desk?

The opportunity is centred on leveraging established client relationships and existing recruitment demand, allowing you to focus on delivery, account development and commercial growth.

How much business development is involved?

The emphasis is on developing existing SciPro relationships and identifying opportunities to expand those partnerships. Excellent delivery, repeat business and the development of exclusive or retained assignments are central to the approach.

Is there an opportunity to build a team?

There is potential to take on broader leadership responsibility and develop a team as the business grows. The timing and scope will depend on performance, business requirements and available opportunities.

What makes SciPro different?

SciPro combines specialist Life Sciences recruitment expertise with the international reach of LHi Group. You'll have the opportunity to build meaningful client partnerships within a collaborative environment that values delivery, development and long-term growth.

Ready to Make Your Next Move?

If you're an experienced recruiter looking for an established client base, meaningful delivery opportunities and the chance to grow strategic accounts, this could be the next step you've been looking for.

Join SciPro in New York City and help build lasting partnerships across the Life Sciences market, delivering the talent solutions that enable clients to move forward.

Apply today to start the conversation.